Terms And Conditions
Last Updated: 24/01/2024
3.1. You Are Is Over 18, Or The Legal Age At Which Gambling, Or Gaming Activities Are Allowed Under The Law Or Jurisdiction That Applies To You. We Reserve The Right To Request Proof Of Age Documents From You At Any Time.
3.2. You Are Of Legal Capacity And Can Enter Into A Binding Legal Agreement With Us. You Must Not Access The Website Or Utilize The Service If You Are Not Of Legal Capacity.
3.3. You Are A Resident In A Jurisdiction That Allows Gambling. You Are Not A Resident Of Any Country In Which Access To Online Gambling To Its Residents Or To Any Person Within Such Country Is Prohibited. It Is Your Sole Responsibility To Ensure That Your Use Of The Service Is Legal.
3.4. You May Not Use A VPN, Proxy Or Similar Services Or Devices That Mask Or Manipulate The Identification Of Your Real Location.
3.5. You Are The Authorized User Of The Payment Method You Use.
3.6. You Must Make All Payments To Us In Good Faith And Not Attempt To Reverse A Payment Made Or Take Any Action Which Will Cause Such Payment To Be Reversed By A Third Party.
3.7. When Placing Bets You May Lose Some Or All Of Your Money Deposited To The Service In Accordance With These Terms And You Will Be Fully Responsible For That Loss.
3.8. When Placing Bets You Must Not Use Any Information Obtained In Breach Of Any Legislation In Force In The Country In Which You Were When The Bet Was Placed.
3.9. You Are Not Acting On Behalf Of Another Party Or For Any Commercial Purposes, But Solely On Your Own Behalf As A Private Individual In A Personal Capacity.
3.10. You Must Not Either Attempt To Manipulate Any Market Or Element Within The Service In Bad Faith Nor In A Manner That Adversely Affects The Integrity Of The Service Or Us.
3.11. You Must Generally Act In Good Faith In Relation To Us Of The Service At All Times And For All Bets Made Using The Service.
3.12. You, Or, If Applicable, Your Employees, Employers, Agents, Or Family Members, Are Not Registered As An Affiliate In Our Affiliate Program.
4.1.1. If You Are Under The Age Of 18 Years (Or Below The Age Of Majority As Stipulated In The Laws Of The Jurisdiction Applicable To You) Or If You Are Not Legally Able To Enter Into A Binding Legal Agreement With Us Or You Acting As An Agent For, Or Otherwise On Behalf, Of A Person Under 18 Years (Or Below The Age Of Majority As Stipulated In The Laws Of The Jurisdiction Applicable To You);
4.1.2. If You Reside In A Country In Which Access To Online Gambling To Its Residents Or To Any Person Within Such Country Is Prohibited.
4.1.3. The Restricted Countries Are :
Austria, Australia, Aruba, Bonaire, Curacao, France The Netherlands, Saba, Statia, St. Maarten, Singapore, Spain The United Kingdom The USA And Any Other Jurisdiction That The Central Government Of Curacao Deems Online Gambling Illegal. This Includes All Of The Named Nations’ Territories And Possessions.
4.1.4. To Collect Nicknames, E-Mail Addresses And/Or Other Information Of Other Customers By Any Means (For Example, By Sending Spam, Other Types Of Unsolicited Emails Or The Unauthorised Framing Of, Or Linking To, The Service);
4.1.5. To Disrupt Or Unduly Affect Or Influence The Activities Of Other Customers Or The Operation Of The Service Generally;
4.1.6. To Promote Unsolicited Commercial Advertisements, Affiliate Links, And Other Forms Of Solicitation Which May Be Removed From The Service Without Notice;
4.1.7. In Any Way Which, In Our Reasonable Opinion, Could Be Considered As An Attempt To: (I) Cheat The Service Or Another Customer Using The Service; Or (Ii) Collude With Any Other Customer Using The Service In Order To Obtain A Dishonest Advantage;
4.1.8. To Scrape Our Odds Or Violate Any Of Our Intellectual Property Rights; Or
4.1.9. For Any Unlawful Activity Whatsoever.
4.2. You Cannot Sell Or Transfer Your Account To Third Parties, Nor Can You Acquire A Player Account From A Third Party.
4.3. You May Not, In Any Manner, Transfer Funds Between Player Accounts.
4.4. We May Immediately Terminate Your Account Upon Written Notice To You If You Use The Service For Unauthorised Purposes. We May Also Take Legal Action Against You For Doing So In Certain Circumstances.
4.5. Employees Of Company, Its Licensees, Distributors, Wholesalers, Subsidiaries, Advertising, Promotional Or Other Agencies, Media Partners, Contractors, Retailers And Members Of The Immediate Families Of Each Are NOT Allowed To Use The Service For Real Money Without Prior Consent From The Company Director Or CEO. Should Such Activity Be Discovered, The Account(S) Will Be Immediately Terminated And All Bonuses/Winnings Will Be Forfeited.
4.6. Only One Bonus Is Allowed Per Customer, Family, Address, Shared Computer, Shared IP Address, Any Identical Account Details Including E-Mail Address, Bank Account Details, Credit Card Information And Payment System Account. Any Misuse Of This Bonus Offer Will Lead To An Account Being Closed.
5.1. We Reserve The Right To Refuse To Accept A Registration Application From Any Applicant At Our Sole Discretion And Without Any Obligation To Communicate A Specific Reason.
5.2. Before Using The Service, You Must Personally Complete The Registration Form And Read And Accept These Terms. In Order To Start Betting On The Service Or Withdraw Your Winnings, We May Require You To Become A Verified Customer Which Includes Passing Certain Checks. You May Be Required To Provide A Valid Proof Of Identification And Any Other Document As It May Be Deemed Necessary. This Includes But Is Not Limited To, A Picture ID (Copy Of Passport, Driver’s Licence Or National ID Card) And A Recent Utility Bill Listing Your Name And Address As Proof Of Residence. We Reserve The Right To Suspend Wagering Or Restrict Account Options On Any Account Until The Required Information Is Received. This Procedure Is Done In Accordance With The Applicable Gaming Regulation And The Anti-Money Laundering Legal Requirements. Additionally, You Will Need To Fund Your Service Account Using The Payment Methods Set Out On The Payment Section Of Our Website.
5.3. You Have To Provide Accurate Contact Information, Inclusive Of A Valid Email Address (“Registered Email Address”), And Update Such Information In The Future To Keep It Accurate. It Is Your Responsibility To Keep Your Contact Details Up To Date On Your Account. Failure To Do So May Result In You Failing To Receive Important Account Related Notifications And Information From Us, Including Changes We Make To These Terms. We Identify And Communicate With Our Customers Via Their Registered Email Address. It Is The Responsibility Of The Customer To Maintain An Active And Unique Email Account, To Provide Us With The Correct Email Address And To Advise Company Of Any Changes In Their Email Address. Each Customer Is Wholly Responsible For Maintaining The Security Of His Registered Email Address To Prevent The Use Of His Registered Email Address By Any Third Party. Company Shall Not Be Responsible For Any Damages Or Losses Deemed Or Alleged To Have Resulted From Communications Between Company And The Customer Using The Registered Email Address. Any Customer Not Having An Email Address Reachable By Company Will Have His Account Suspended Until Such An Address Is Provided To Us. We Will Immediately Suspend Your Account Upon Written Notice To You To This Effect If You Intentionally Provide False Or Inaccurate Personal Information. We May Also Take Legal Action Against You For Doing So In Certain Circumstances And/Or Contact The Relevant Authorities Who May Also Take Action Against You.
5.4. You Are Only Allowed To Register One Account With The Service. Accounts Are Subject To Immediate Closure If It Is Found That You Have Multiple Accounts Registered With Us. This Includes The Use Of Representatives, Relatives, Associates, Affiliates, Related Parties, Connected Persons And/Or Third Parties Operating On Your Behalf.
5.5. In Order To Ensure Your Financial Worthiness And To Confirm Your Identity, We May Ask You To Provide Us With Additional Personal Information, Such As Your Name And Surname, Or Use Any Third-Party Information Providers We Consider Necessary. Should Any Additional Personal Information Be Obtained Via Third-Party Sources, We Will Inform You About The Data Obtained.
5.6. You Must Keep Your Password For The Service Confidential. Provided That The Account Information Requested Has Been Correctly Supplied, We Are Entitled To Assume That Bets, Deposits And Withdrawals Have Been Made By You. We Advise You To Change Your Password On A Regular Basis And Never Disclose It To Any Third Party. It Is Your Responsibility To Protect Your Password And Any Failure To Do So Shall Be At Your Sole Risk And Expense. You May Log Out Of The Service At The End Of Each Session. If You Believe Any Of Your Account Information Is Being Misused By A Third Party, Or Your Account Has Been Hacked Into, Or Your Password Has Been Discovered By A Third Party, You Must Notify Us Immediately. You Must Notify Us If Your Registered Email Address Has Been Hacked Into, We May, However, Require You To Provide Additional Information/ Documentation So That We Can Verify Your Identity. We Will Immediately Suspend Your Account Once We Are Aware Of Such An Incident. In The Meantime You Are Responsible For All Activity On Your Account Including Third Party Access, Regardless Of Whether Or Not Their Access Was Authorised By You.
5.7. You Must Not At Any Time Transmit Any Content Or Other Information On The Service To Another Customer Or Any Other Party By Way Of A Screen Capture (Or Other Similar Method), Nor Display Any Such Information Or Content In A Frame Or In Any Other Manner That Is Different From How It Would Appear If Such Customer Or Third Party Had Typed The URL For The Service Into The Browser Line.
5.8. When Registering, You Will Receive Possibility To Use All Currencies Available On The Website. Those Will Be The Currencies Of Your Deposits, Withdrawals And Bets Placed And Matched Into The Service As Set Out In These Terms. Some Payment Methods Do Not Process In All Currencies. In Such Cases A Processing Currency Will Be Displayed, Along With A Conversion Calculator Available On The Page.
5.9. We Are Under No Obligation To Open An Account For You And Our Website Sign-Up Page Is Merely An Invitation To Treat. It Is Entirely Within Our Sole Discretion Whether Or Not To Proceed With The Opening Of An Account For You And, Should We Refuse To Open An Account For You, We Are Under No Obligation To Provide You With A Reason For The Refusal.
5.10. Upon Receipt Of Your Application, We May Be In Touch To Request Further Information And/ Or Documentation From You In Order For Us To Comply With Our Regulatory And Legal Obligations.
6.2. No Credit Given: – We do not extend credit for the use of our services.
6.3. Account Suspension: – We reserve the right to close or suspend accounts for non-compliance with terms, ensuring service integrity, or other reasonable grounds, with possible cancellation of bets and withholding of funds.
6.4. Closure without Notice: – The right to close or suspend accounts without prior notice is reserved, with the commitment to honor matured contractual obligations.
6.5. Wager Limitations: – We reserve the right to refuse, restrict, cancel, or limit any wager, especially those perceived as fraudulent or attempting to circumvent our regulations.
6.6. Mistaken Credits: – Mistakenly credited amounts are considered company property, and upon discovery, we will notify users, and the amount will be withdrawn from their accounts.
6.7. Overdrawn Accounts: – In case of overdrawing, users are in debt to us for the overdrawn amount.
6.8. Error Reporting: – Users must promptly inform us of any account errors they become aware of.
6.9. Responsible Gambling: – Betting is for entertainment, and users are encouraged to stop when it ceases to be enjoyable. A self-exclusion option is available for those who feel they’ve lost control.
6.10. Account Transfers Prohibited:- Users cannot transfer, sell, or pledge their accounts or any associated assets to another person.
6.11. Account Closure Request: – To close an account, users can send an email to customer support from their registered email address.
6.12. Maximum Winning Limits: – Maximum winning limits per bet and per player per day are specified.
7.2. Notification: – Users are notified before the fee is imposed and can log in to withdraw funds.
7.3. Withdrawal of Fee: – The fee is withdrawn only if the account remains inactive, using remaining funds if the balance is less than the fee.
8.2. Fees and Charges: – Users are responsible for their own bank charges. Transaction fees for deposits are absorbed in most cases.
8.3. Third-Party Processors: – Third-party electronic payment processors are used for credit and debit card deposits.
8.4. Promotional Offers: – Users accepting promotional or bonus offers agree to specified terms.
8.5. Legal and Responsible Deposits: – Deposits from criminal or illegal activities are not allowed.
8.6. Record Keeping: – Users are recommended to retain transaction records when depositing using a credit card.
8.7. Legal Compliance: – Users are responsible for knowing the legality of online gambling in their country of residence.
9.2. Verification Procedures: – Photo ID and address confirmation may be required for withdrawals, with additional verification procedures at the company’s discretion.
9.3. Withdrawal Methods: – Withdrawals must be made to the original payment method, with exceptions subject to security checks.
9.4. Closed or Inaccessible Accounts: – Contact customer service for withdrawal from closed or inaccessible accounts.
9.5. Withdrawal Limits: – Maximum withdrawal limits are specified based on the balance relative to deposits.
9.6. Restricted Use Policy: – Successful processing of withdrawals is not guaranteed in case of breach of the restricted use policy.
10.2. Third-Party Processors: – Third-party processors and merchant banks may be used for payments, subject to their terms and conditions.
10.3. Anti-Money Laundering: – Transactions are monitored to prevent money laundering or terrorism financing activities.
11.2. Line Posting Errors: – Errors in posting bookmaker lines may lead to the cancellation or voiding of wagers.
11.3. Recovery of Overpaid Amounts: – The company reserves the right to recover overpaid amounts due to errors or mistakes.
12.2. Final Results: – Results become final after 72 hours, and no queries are entertained after that period.
12.3. Match Result Overturn: – If a match result is overturned by the governing body within the payout period, all money will be refunded.
12.4. Draws in Games: – Procedures for draws in games are specified, including options offered and refund conditions.
12.5. Result Validation: – If a result cannot be validated, wagers on that event may be deemed invalid and refunded.
12.6. Wager Limits: – Minimum and maximum wager amounts are determined by the company and may change without prior notice.
12.7. Account Transaction Responsibility: – Users are solely responsible for their account transactions, and completed transactions cannot be changed.
12.8. Matchup Action: – A matchup will have action as long as the two teams are correct, regardless of the league header.
12.9. Esport Match Start Times: – Start dates and times for Esport matches are indicative, with specific conditions for suspended or postponed matches.
12.10. Incorrect Event Dates: – If an event is posted with an incorrect date, wagers are based on the date announced by the governing body.
12.11. Use of Stand-Ins: – Results with stand-ins are considered valid.
13.2. All communications and notices from us to you under these terms, unless specified otherwise, will be posted on the website and/or sent to your registered email address at our discretion.
13.3. All communications and notices between you and us under these terms must be in writing in the English language and sent to/from the registered email address in your account.
13.4. We may contact you by email to provide information about betting, unique promotional offerings, and other updates from the winbuzz.company website. You can opt out of receiving such emails at any time by contacting customer support.
15.2. We recommend verifying the service’s compatibility with your computer equipment and taking precautions against harmful programs.
16.2. This applies if you are over 18 but betting in a jurisdiction with a higher legal age.
16.3. We reserve the right to take action and inform law enforcement agencies in case of suspected breach or fraudulent activity.
18.2. We are the sole owners of the service, technology, software, business systems, and odds. Users must not use the service for commercial gain or misuse trademarks.
19.2. Users may not modify, reproduce, or exploit the service except as expressly permitted.
20.2. Engaging in prohibited behavior may result in account termination and legal action.
20.3. Users must not engage in activities that harm minors, transmit unlawful content, or interfere with the service.
22.2. We take no liability for responding to complaints.
22.3. Disputes must be lodged within three days of the wager being decided.
22.4. In case of disputes, our customer service will attempt to reach a resolution.
22.5. If efforts fail, the customer has the right to lodge a complaint with our licensing body, Gaming Services Provider N.V.
26.2. Gender references include all genders.
26.3. No waiver of any breach unless in writing and signed by us.
26.4. By accessing the service, you acknowledge and agree to these terms.
26.5. In case of discrepancies, the English version prevails. 26.6. These terms are governed by the law in force in Curaçao. 26.7. These terms constitute the entire agreement between you and us. 26.8. You cannot transfer, sell, or pledge your account.
1. Introduction
These Terms And Conditions And The Documents Referred To Below (The “Terms”) Apply To The Use Of The Current Website (The “Website”) And Its Related Or Connected Services (Collectively, The “Service”). You Should Carefully Review These Terms As They Contain Important Information Concerning Your Rights And Obligations Concerning The Use Of The Website And Form A Binding Legal Agreement Between You – Our Customer (The “Customer”), And Us. By Using This Website And/Or Accessing The Service, You, Whether You Are A Guest Or A Registered User With An Account (“Account”), Agree To Be Bound By These Terms, Together With Any Amendments, Which May Be Published From Time To Time. If You Do Not Accept These Terms, You Should Refrain From Accessing The Service And Using The Website.2. General Terms
We Reserve The Right To Revise And Amend The Terms (Including Any Documents Referred To And Linked To Below) At Any Time. You Should Visit This Page Periodically To Review The Terms And Conditions. Amendments Will Be Binding And Effective Immediately Upon Publication On This Website. If You Object To Any Such Changes, You Must Immediately Stop Using The Service. Your Continued Use Of The Website Following Such Publication Will Indicate Your Agreement To Be Bound By The Terms As Amended. Any Bets Not Settled Prior To The Changed Terms Taking Effect Will Be Subject To The Pre-Existing Terms.3. Your Obligations
You Acknowledge That At All Times When Accessing The Website And Using The Service:3.1. You Are Is Over 18, Or The Legal Age At Which Gambling, Or Gaming Activities Are Allowed Under The Law Or Jurisdiction That Applies To You. We Reserve The Right To Request Proof Of Age Documents From You At Any Time.
3.2. You Are Of Legal Capacity And Can Enter Into A Binding Legal Agreement With Us. You Must Not Access The Website Or Utilize The Service If You Are Not Of Legal Capacity.
3.3. You Are A Resident In A Jurisdiction That Allows Gambling. You Are Not A Resident Of Any Country In Which Access To Online Gambling To Its Residents Or To Any Person Within Such Country Is Prohibited. It Is Your Sole Responsibility To Ensure That Your Use Of The Service Is Legal.
3.4. You May Not Use A VPN, Proxy Or Similar Services Or Devices That Mask Or Manipulate The Identification Of Your Real Location.
3.5. You Are The Authorized User Of The Payment Method You Use.
3.6. You Must Make All Payments To Us In Good Faith And Not Attempt To Reverse A Payment Made Or Take Any Action Which Will Cause Such Payment To Be Reversed By A Third Party.
3.7. When Placing Bets You May Lose Some Or All Of Your Money Deposited To The Service In Accordance With These Terms And You Will Be Fully Responsible For That Loss.
3.8. When Placing Bets You Must Not Use Any Information Obtained In Breach Of Any Legislation In Force In The Country In Which You Were When The Bet Was Placed.
3.9. You Are Not Acting On Behalf Of Another Party Or For Any Commercial Purposes, But Solely On Your Own Behalf As A Private Individual In A Personal Capacity.
3.10. You Must Not Either Attempt To Manipulate Any Market Or Element Within The Service In Bad Faith Nor In A Manner That Adversely Affects The Integrity Of The Service Or Us.
3.11. You Must Generally Act In Good Faith In Relation To Us Of The Service At All Times And For All Bets Made Using The Service.
3.12. You, Or, If Applicable, Your Employees, Employers, Agents, Or Family Members, Are Not Registered As An Affiliate In Our Affiliate Program.
4. Restricted Use
4.1. You Must Not Use The Service:4.1.1. If You Are Under The Age Of 18 Years (Or Below The Age Of Majority As Stipulated In The Laws Of The Jurisdiction Applicable To You) Or If You Are Not Legally Able To Enter Into A Binding Legal Agreement With Us Or You Acting As An Agent For, Or Otherwise On Behalf, Of A Person Under 18 Years (Or Below The Age Of Majority As Stipulated In The Laws Of The Jurisdiction Applicable To You);
4.1.2. If You Reside In A Country In Which Access To Online Gambling To Its Residents Or To Any Person Within Such Country Is Prohibited.
4.1.3. The Restricted Countries Are :
Austria, Australia, Aruba, Bonaire, Curacao, France The Netherlands, Saba, Statia, St. Maarten, Singapore, Spain The United Kingdom The USA And Any Other Jurisdiction That The Central Government Of Curacao Deems Online Gambling Illegal. This Includes All Of The Named Nations’ Territories And Possessions.
4.1.4. To Collect Nicknames, E-Mail Addresses And/Or Other Information Of Other Customers By Any Means (For Example, By Sending Spam, Other Types Of Unsolicited Emails Or The Unauthorised Framing Of, Or Linking To, The Service);
4.1.5. To Disrupt Or Unduly Affect Or Influence The Activities Of Other Customers Or The Operation Of The Service Generally;
4.1.6. To Promote Unsolicited Commercial Advertisements, Affiliate Links, And Other Forms Of Solicitation Which May Be Removed From The Service Without Notice;
4.1.7. In Any Way Which, In Our Reasonable Opinion, Could Be Considered As An Attempt To: (I) Cheat The Service Or Another Customer Using The Service; Or (Ii) Collude With Any Other Customer Using The Service In Order To Obtain A Dishonest Advantage;
4.1.8. To Scrape Our Odds Or Violate Any Of Our Intellectual Property Rights; Or
4.1.9. For Any Unlawful Activity Whatsoever.
4.2. You Cannot Sell Or Transfer Your Account To Third Parties, Nor Can You Acquire A Player Account From A Third Party.
4.3. You May Not, In Any Manner, Transfer Funds Between Player Accounts.
4.4. We May Immediately Terminate Your Account Upon Written Notice To You If You Use The Service For Unauthorised Purposes. We May Also Take Legal Action Against You For Doing So In Certain Circumstances.
4.5. Employees Of Company, Its Licensees, Distributors, Wholesalers, Subsidiaries, Advertising, Promotional Or Other Agencies, Media Partners, Contractors, Retailers And Members Of The Immediate Families Of Each Are NOT Allowed To Use The Service For Real Money Without Prior Consent From The Company Director Or CEO. Should Such Activity Be Discovered, The Account(S) Will Be Immediately Terminated And All Bonuses/Winnings Will Be Forfeited.
4.6. Only One Bonus Is Allowed Per Customer, Family, Address, Shared Computer, Shared IP Address, Any Identical Account Details Including E-Mail Address, Bank Account Details, Credit Card Information And Payment System Account. Any Misuse Of This Bonus Offer Will Lead To An Account Being Closed.
5.Registration
You Agree That At All Times When Using The Service:5.1. We Reserve The Right To Refuse To Accept A Registration Application From Any Applicant At Our Sole Discretion And Without Any Obligation To Communicate A Specific Reason.
5.2. Before Using The Service, You Must Personally Complete The Registration Form And Read And Accept These Terms. In Order To Start Betting On The Service Or Withdraw Your Winnings, We May Require You To Become A Verified Customer Which Includes Passing Certain Checks. You May Be Required To Provide A Valid Proof Of Identification And Any Other Document As It May Be Deemed Necessary. This Includes But Is Not Limited To, A Picture ID (Copy Of Passport, Driver’s Licence Or National ID Card) And A Recent Utility Bill Listing Your Name And Address As Proof Of Residence. We Reserve The Right To Suspend Wagering Or Restrict Account Options On Any Account Until The Required Information Is Received. This Procedure Is Done In Accordance With The Applicable Gaming Regulation And The Anti-Money Laundering Legal Requirements. Additionally, You Will Need To Fund Your Service Account Using The Payment Methods Set Out On The Payment Section Of Our Website.
5.3. You Have To Provide Accurate Contact Information, Inclusive Of A Valid Email Address (“Registered Email Address”), And Update Such Information In The Future To Keep It Accurate. It Is Your Responsibility To Keep Your Contact Details Up To Date On Your Account. Failure To Do So May Result In You Failing To Receive Important Account Related Notifications And Information From Us, Including Changes We Make To These Terms. We Identify And Communicate With Our Customers Via Their Registered Email Address. It Is The Responsibility Of The Customer To Maintain An Active And Unique Email Account, To Provide Us With The Correct Email Address And To Advise Company Of Any Changes In Their Email Address. Each Customer Is Wholly Responsible For Maintaining The Security Of His Registered Email Address To Prevent The Use Of His Registered Email Address By Any Third Party. Company Shall Not Be Responsible For Any Damages Or Losses Deemed Or Alleged To Have Resulted From Communications Between Company And The Customer Using The Registered Email Address. Any Customer Not Having An Email Address Reachable By Company Will Have His Account Suspended Until Such An Address Is Provided To Us. We Will Immediately Suspend Your Account Upon Written Notice To You To This Effect If You Intentionally Provide False Or Inaccurate Personal Information. We May Also Take Legal Action Against You For Doing So In Certain Circumstances And/Or Contact The Relevant Authorities Who May Also Take Action Against You.
5.4. You Are Only Allowed To Register One Account With The Service. Accounts Are Subject To Immediate Closure If It Is Found That You Have Multiple Accounts Registered With Us. This Includes The Use Of Representatives, Relatives, Associates, Affiliates, Related Parties, Connected Persons And/Or Third Parties Operating On Your Behalf.
5.5. In Order To Ensure Your Financial Worthiness And To Confirm Your Identity, We May Ask You To Provide Us With Additional Personal Information, Such As Your Name And Surname, Or Use Any Third-Party Information Providers We Consider Necessary. Should Any Additional Personal Information Be Obtained Via Third-Party Sources, We Will Inform You About The Data Obtained.
5.6. You Must Keep Your Password For The Service Confidential. Provided That The Account Information Requested Has Been Correctly Supplied, We Are Entitled To Assume That Bets, Deposits And Withdrawals Have Been Made By You. We Advise You To Change Your Password On A Regular Basis And Never Disclose It To Any Third Party. It Is Your Responsibility To Protect Your Password And Any Failure To Do So Shall Be At Your Sole Risk And Expense. You May Log Out Of The Service At The End Of Each Session. If You Believe Any Of Your Account Information Is Being Misused By A Third Party, Or Your Account Has Been Hacked Into, Or Your Password Has Been Discovered By A Third Party, You Must Notify Us Immediately. You Must Notify Us If Your Registered Email Address Has Been Hacked Into, We May, However, Require You To Provide Additional Information/ Documentation So That We Can Verify Your Identity. We Will Immediately Suspend Your Account Once We Are Aware Of Such An Incident. In The Meantime You Are Responsible For All Activity On Your Account Including Third Party Access, Regardless Of Whether Or Not Their Access Was Authorised By You.
5.7. You Must Not At Any Time Transmit Any Content Or Other Information On The Service To Another Customer Or Any Other Party By Way Of A Screen Capture (Or Other Similar Method), Nor Display Any Such Information Or Content In A Frame Or In Any Other Manner That Is Different From How It Would Appear If Such Customer Or Third Party Had Typed The URL For The Service Into The Browser Line.
5.8. When Registering, You Will Receive Possibility To Use All Currencies Available On The Website. Those Will Be The Currencies Of Your Deposits, Withdrawals And Bets Placed And Matched Into The Service As Set Out In These Terms. Some Payment Methods Do Not Process In All Currencies. In Such Cases A Processing Currency Will Be Displayed, Along With A Conversion Calculator Available On The Page.
5.9. We Are Under No Obligation To Open An Account For You And Our Website Sign-Up Page Is Merely An Invitation To Treat. It Is Entirely Within Our Sole Discretion Whether Or Not To Proceed With The Opening Of An Account For You And, Should We Refuse To Open An Account For You, We Are Under No Obligation To Provide You With A Reason For The Refusal.
5.10. Upon Receipt Of Your Application, We May Be In Touch To Request Further Information And/ Or Documentation From You In Order For Us To Comply With Our Regulatory And Legal Obligations.
6. Account Management:
6.1. Multi-Currency Usage: – Accounts may involve multiple currencies, with balances and transactions reflected in the respective transaction currency.6.2. No Credit Given: – We do not extend credit for the use of our services.
6.3. Account Suspension: – We reserve the right to close or suspend accounts for non-compliance with terms, ensuring service integrity, or other reasonable grounds, with possible cancellation of bets and withholding of funds.
6.4. Closure without Notice: – The right to close or suspend accounts without prior notice is reserved, with the commitment to honor matured contractual obligations.
6.5. Wager Limitations: – We reserve the right to refuse, restrict, cancel, or limit any wager, especially those perceived as fraudulent or attempting to circumvent our regulations.
6.6. Mistaken Credits: – Mistakenly credited amounts are considered company property, and upon discovery, we will notify users, and the amount will be withdrawn from their accounts.
6.7. Overdrawn Accounts: – In case of overdrawing, users are in debt to us for the overdrawn amount.
6.8. Error Reporting: – Users must promptly inform us of any account errors they become aware of.
6.9. Responsible Gambling: – Betting is for entertainment, and users are encouraged to stop when it ceases to be enjoyable. A self-exclusion option is available for those who feel they’ve lost control.
6.10. Account Transfers Prohibited:- Users cannot transfer, sell, or pledge their accounts or any associated assets to another person.
6.11. Account Closure Request: – To close an account, users can send an email to customer support from their registered email address.
6.12. Maximum Winning Limits: – Maximum winning limits per bet and per player per day are specified.
7. Inactive Accounts:
7.1. Inactive Account Fee: – A monthly fee is charged for inactive accounts with no activity for twelve consecutive months while in credit.7.2. Notification: – Users are notified before the fee is imposed and can log in to withdraw funds.
7.3. Withdrawal of Fee: – The fee is withdrawn only if the account remains inactive, using remaining funds if the balance is less than the fee.
8. Deposit of Funds:
8.1. Account Registration: – Deposits should be made from registered accounts or payment systems in the user’s name. Currency exchange fees may apply.8.2. Fees and Charges: – Users are responsible for their own bank charges. Transaction fees for deposits are absorbed in most cases.
8.3. Third-Party Processors: – Third-party electronic payment processors are used for credit and debit card deposits.
8.4. Promotional Offers: – Users accepting promotional or bonus offers agree to specified terms.
8.5. Legal and Responsible Deposits: – Deposits from criminal or illegal activities are not allowed.
8.6. Record Keeping: – Users are recommended to retain transaction records when depositing using a credit card.
8.7. Legal Compliance: – Users are responsible for knowing the legality of online gambling in their country of residence.
9. Withdrawal of Funds:
9.1. Withdrawal Process: – Users can withdraw unutilized and cleared funds, subject to withdrawal conditions.9.2. Verification Procedures: – Photo ID and address confirmation may be required for withdrawals, with additional verification procedures at the company’s discretion.
9.3. Withdrawal Methods: – Withdrawals must be made to the original payment method, with exceptions subject to security checks.
9.4. Closed or Inaccessible Accounts: – Contact customer service for withdrawal from closed or inaccessible accounts.
9.5. Withdrawal Limits: – Maximum withdrawal limits are specified based on the balance relative to deposits.
9.6. Restricted Use Policy: – Successful processing of withdrawals is not guaranteed in case of breach of the restricted use policy.
10. Payment Transactions and Processors:
10.1. Payment Responsibility: – Users are responsible for all payments owed, and charge-backs may incur additional fees.10.2. Third-Party Processors: – Third-party processors and merchant banks may be used for payments, subject to their terms and conditions.
10.3. Anti-Money Laundering: – Transactions are monitored to prevent money laundering or terrorism financing activities.
11. Errors:
11.1. System Errors: – In case of system or process errors, all bets are void. Users are obliged to report errors promptly.11.2. Line Posting Errors: – Errors in posting bookmaker lines may lead to the cancellation or voiding of wagers.
11.3. Recovery of Overpaid Amounts: – The company reserves the right to recover overpaid amounts due to errors or mistakes.
12. Rules of Play, Refunds, and Cancellations:
12.1. Event Settlement: – Winners are determined on the date of event settlement, with no recognition of protested or overturned decisions for wagering purposes.12.2. Final Results: – Results become final after 72 hours, and no queries are entertained after that period.
12.3. Match Result Overturn: – If a match result is overturned by the governing body within the payout period, all money will be refunded.
12.4. Draws in Games: – Procedures for draws in games are specified, including options offered and refund conditions.
12.5. Result Validation: – If a result cannot be validated, wagers on that event may be deemed invalid and refunded.
12.6. Wager Limits: – Minimum and maximum wager amounts are determined by the company and may change without prior notice.
12.7. Account Transaction Responsibility: – Users are solely responsible for their account transactions, and completed transactions cannot be changed.
12.8. Matchup Action: – A matchup will have action as long as the two teams are correct, regardless of the league header.
12.9. Esport Match Start Times: – Start dates and times for Esport matches are indicative, with specific conditions for suspended or postponed matches.
12.10. Incorrect Event Dates: – If an event is posted with an incorrect date, wagers are based on the date announced by the governing body.
12.11. Use of Stand-Ins: – Results with stand-ins are considered valid.
13. Communications and Notices
13.1. All communications and notices from you to us under these terms must be submitted using the customer support form on the website.13.2. All communications and notices from us to you under these terms, unless specified otherwise, will be posted on the website and/or sent to your registered email address at our discretion.
13.3. All communications and notices between you and us under these terms must be in writing in the English language and sent to/from the registered email address in your account.
13.4. We may contact you by email to provide information about betting, unique promotional offerings, and other updates from the winbuzz.company website. You can opt out of receiving such emails at any time by contacting customer support.
14. Matters Beyond Our Control
We are not liable for any failure or delay in providing the service due to events of force majeure. In such cases, we reserve the right to cancel or suspend the service without incurring any liability.15. Liability
15.1. To the extent permitted by applicable law, we will not compensate you for any foreseeable loss or damage unless caused by our breach of duties imposed by law. We are not liable for losses attributed to your fault, third-party actions, or unforeseen events.15.2. We recommend verifying the service’s compatibility with your computer equipment and taking precautions against harmful programs.
16. Gambling by Those Under Age
16.1. If we suspect you are under 18 or below the legal age for betting in your jurisdiction, your account will be suspended. Any winnings gained while under age will be retained, and deposited funds may be returned at our discretion.16.2. This applies if you are over 18 but betting in a jurisdiction with a higher legal age.
16.3. We reserve the right to take action and inform law enforcement agencies in case of suspected breach or fraudulent activity.
17. Fraud
We will pursue criminal and contractual sanctions against customers involved in fraud. Payments may be withheld, and customers shall indemnify us for associated costs.18. Intellectual Property
18.1. Unauthorized use of our name and logo may result in legal action.18.2. We are the sole owners of the service, technology, software, business systems, and odds. Users must not use the service for commercial gain or misuse trademarks.
19. Your License
19.1. Subject to these terms, we grant you a non-exclusive, limited license to access and use the service for personal non-commercial purposes.19.2. Users may not modify, reproduce, or exploit the service except as expressly permitted.
20. Your Conduct and Safety
20.1. Prohibited behavior, including unlawful or inappropriate conduct, is strictly prohibited.20.2. Engaging in prohibited behavior may result in account termination and legal action.
20.3. Users must not engage in activities that harm minors, transmit unlawful content, or interfere with the service.
21. Links to Other Websites
The service may contain links to third-party websites. We have no control over these sites and recommend reviewing their privacy policies.22. Complaints
22.1. For concerns or questions, contact customer service using the links on the website.22.2. We take no liability for responding to complaints.
22.3. Disputes must be lodged within three days of the wager being decided.
22.4. In case of disputes, our customer service will attempt to reach a resolution.
22.5. If efforts fail, the customer has the right to lodge a complaint with our licensing body, Gaming Services Provider N.V.
23. Assignment
You cannot assign these terms without our written consent. We may assign our rights and obligations to a third party with notice.24. Severability
If any provision is deemed unenforceable, it shall be modified to the fullest extent permitted by law. The remaining provisions remain valid.25. Breach of These Terms
We may suspend or terminate your account without notice if you breach any material term of these terms.26. General Provisions
26.1. These terms remain in force while you access the service.26.2. Gender references include all genders.
26.3. No waiver of any breach unless in writing and signed by us.
26.4. By accessing the service, you acknowledge and agree to these terms.
26.5. In case of discrepancies, the English version prevails. 26.6. These terms are governed by the law in force in Curaçao. 26.7. These terms constitute the entire agreement between you and us. 26.8. You cannot transfer, sell, or pledge your account.